Effective Date: 3rd October, 2024
Welcome to Grubbles! These Terms and Conditions govern your use of our mobile application and services related to food delivery provided by Grubbles ( "we, " "our, " or "us "). By accessing or using our app, you agree to be bound by these terms. If you do not agree, please do not use our services.
By creating an account or using our app, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
You must be 18 years or older to create an account.
You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
You agree to provide accurate, complete, and up-to-date information when creating an account.
Our app facilitates the ordering and delivery of food from participating restaurants..
We are a platform connecting users and restaurants. We are not responsible for the quality, safety, or preparation of the food provided by restaurants.
You may place orders through our app. Once an order is confirmed, it cannot be canceled unless the restaurant agrees.
You are responsible for providing accurate delivery information, including your address and phone number.
You agree to pay the full price for the food, delivery fees, and any applicable taxes. Payment must be made through the payment methods provided in the app.
Delivery times provided in the app are estimates and not guaranteed.
We are not responsible for delays caused by traffic, weather, or restaurant preparation times.
If delivery fails due to incorrect information provided by you or your unavailability, we reserve the right to charge you for the full order amount.
Refund requests will be handled on a case-by-case basis, and we reserve the right to deny any refund request.
Restaurants may cancel an order due to availability issues. In such cases, you will be notified, and any payment will be refunded.
Prices for menu items are determined by the restaurants and are subject to change without notice.
Menu items may become unavailable at any time. In such cases, we will notify you and offer alternatives or a refund.
We may offer promotions and discounts from time to time. These promotions are subject to specific terms and may be discontinued at any time without notice.
Promotions and discounts are non-transferable and cannot be exchanged for cash.
You agree not to engage in any unlawful, harmful, or disruptive activities while using our app.
You may post reviews, but they must be respectful and not contain any offensive or defamatory content.
All content in the app, including logos, trademarks, text, graphics, and images, is the intellectual property of Grubbles or its licensors. You may not use any content without our prior written consent.
We reserve the right to terminate or suspend your account if you violate these Terms or engage in any activity that harms our services, app, or reputation.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app or food delivery services.
We provide the app on an "as is " and "as available " basis. We make no warranties, either express or implied, regarding the operation or availability of the app or food delivery services.
You agree to indemnify, defend, and hold harmless Grubbles and its affiliates from any claims, damages, losses, or liabilities arising from your use of the app or violation of these Terms.
These Terms and Conditions are governed by the laws of the jurisdiction in which Grubbles is headquartered.
We reserve the right to modify or replace these Terms and Conditions at any time.
If you have any questions about these Terms and Conditions, please contact us at: